Terms & Conditions

The rules for using provoweightloss.com and the Provo Weight Loss telehealth service.

By using provoweightloss.com or requesting care from Provo Weight Loss, you agree to the following terms.

Not emergency care

This is not an emergency service. If you are experiencing a medical emergency, call 911.

Eligibility

You must be 18 or older, located in a state where our providers are licensed, and able to provide accurate health information. Providing false information may result in denial of care.

Telehealth consent

By submitting a questionnaire you consent to receive care through telehealth, understand that a provider may decline to prescribe, and agree that in-person care may be recommended when telehealth is not appropriate.

Prescriptions and pharmacies

Prescriptions are issued solely at the professional judgment of a licensed provider. Medications are dispensed by independent licensed pharmacies. Compounded medications are not FDA-approved. Results vary and no outcome is guaranteed.

Payment

Plan pricing is shown before you pay. Payments are processed by a third-party processor. Medication that has shipped cannot be returned under pharmacy law.

Website content

Content on this site is educational and is not a substitute for advice from your own provider. We may change the site or these terms at any time.

Limitation of liability

To the fullest extent permitted by law, Oakwell MD is not liable for indirect or consequential damages arising from use of this site.

Governing law

These terms are governed by the laws of the State of Utah.

Contact

Questions? Email care@provoweightloss.com.